Uspeech Pricing

On the volume of calls you put through - not per seat and not per supervisor. Tell us roughly how many hours a month you record and which analyses you need, and we will quote against that. There is no fixed call center plan because a single campaign and a thousand-agent operation are not the same purchase.

Thousands of hours a month, with nobody in the loop. Recordings are scored as they arrive rather than in a nightly job, so adding volume adds processing rather than waiting time - and it never adds reviewers.

Recordings are encrypted in transit and at rest, isolated per team, and deleted automatically once the retention window you set expires. Private transcription is available as an option - with it enabled, audio is transcribed on Uspeech infrastructure and never sent to a third-party speech service.

Uspeech uses advanced AI to analyze open-ended responses and automatically identify themes, sentiments, and patterns. The system creates consistent codes across all responses, ensuring unbiased and scalable analysis. You can also provide your own codebook, and the AI will apply it while suggesting improvements.

Yes. You can upload your predefined codebook and choose whether to use it as-is or let the AI enhance it with additional categories it discovers. This gives you full control while benefiting from AI-powered insights.

Uspeech includes built-in frameworks like Jobs to Be Done (JTBD), Forces of Progress, Pain Points extraction, Gains identification, and Affinity Mapping. You can also create custom analysis questions tailored to your specific research needs.

Yes. Uspeech seamlessly connects to Google Forms, allowing you to analyze open-ended survey responses directly. Simply link your form and run the analysis—no manual data export required.

Data is encrypted in transit and at rest, stored in private cloud storage with strict access controls, and isolated per team. Call recordings can be deleted automatically on a retention schedule you set. Your data is never shared, and the models we use run under enterprise terms that forbid training on it.

Absolutely. All analysis results can be exported to Excel format, including categorized insights, supporting quotes, and frequency indicators. This makes it easy to integrate findings into reports and presentations.

Upload multiple interview transcripts or audio files at once. Uspeech processes them simultaneously, extracting insights across all conversations and providing both individual and aggregated findings with supporting quotes from each source.